FAQs

1. How can I contact you?

You can contact us by sending an email to comfortdrivepro1@gmail.com. We strive to respond to all inquiries within 24 hours.

2. Where are your products shipped from?

Our products are shipped from various locations depending on the supplier. We work with trusted suppliers from around the world to ensure the best quality and variety for our customers.

3. Can I get a refund on my product?

Yes, we have a 30-day refund policy. If you are not satisfied with your purchase, you can request a refund within 30 days of receiving the product. Please refer to our refund policy for more details.

4. How long does it take to process a refund?

Once we have received and inspected your return, we will notify you of the approval status. If your refund is approved, it will be processed within 10 business days and credited back to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

5. Can I cancel or change my order?

If you need to cancel or make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.

6. How long does shipping take?

Shipping times vary depending on the product and the destination. On average, you can expect your order to arrive within 7-14 business days. However, please allow up to 30 days for delivery, especially for international orders.

7. Do you offer international shipping?

Yes, we offer international shipping to most countries. However, please note that customs fees, import taxes, and other charges may apply depending on your country's regulations. These additional costs are the responsibility of the buyer.

8. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience and security.

9. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for larger orders. If you are interested in purchasing a large quantity of products, please contact us for more information and pricing.

10. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To start a return, please contact us at comfortdrivepro1@gmail.com. Please refer to our refund policy for more information on the return process and eligibility.